Problems-Solutions-Results: Is PSR Part of Your IT Resume Portfolio?

The IT career path, the IT Resume Summary and the Sample IT Resume

The Story of Two IT Directors – The Importance of the IT Resume Summary

Your IT career path benefits from a strong resume.

Whether you are creating an IT program manager resume or Senior Program Manager Resume, the IT resume sample is vital!

IT resume and IT job searchHere’s the story of two IT directors. Both were engaged with medium-size operations, and both had 15+ years of experience building, launching, and maintaining/transforming IT organizations. And both spent about 6 months putting feelers out conducting a job search. Although they live in two different areas of the country, on paper, at least, they were comparable.

Who do you think had the most knowledge of best IT resume layouts.

But only one of them had success, while the other was left wondering what went wrong.

Although there are a variety of factors involved with any IT job search, in this particular case, the IT director who successfully landed a new position had something in his arsenal that made a big impact in each and every interview he engaged in: a PSR page. In addition to the standard IT resume sections like the IT executive summary and IT resume profile, the PSR page is vital.


Traditionally, IT resumes and technical resumes have followed a chronological format, and by and large, they should continue to do so. However, poor hiring practices combined with a flood of potential candidates are making it difficult for companies to differentiate good talent from bad. A PSR page as an addendum to your chronological resume can help do just that.

Simply stated, a PSR page (emphasis here on page singular, not pages plural; keep it pithy!) should highlight two or three of the most complex projects you have worked on, providing an overview of the problem, the solutions you employed to resolve it, and the quantifiable results of your efforts (saved $X or X downtime, etc.).

The idea here is that you are showing two things: 1) how you problem solve and 2) that you recognize your work in IT as a strategic business partner, transforming and enhancing business operations.

For the successful IT director in his/her IT job search, this approach had a big impact because he was able to go beyond just listing credentials and he was separating himself out from the herd by showcasing the scope and complexity of the work he had done in his IT resume.

So¬† if you haven’t considered putting together a PSR page in your IT resume, you should. It just might make the difference.

Leave a Reply

Your email address will not be published. Required fields are marked *