#IT: Road Block or Lap Dog?

The IT department doesn’t have it easy these days. No longer are its members perceived as the geniuses in the corner cube, holding the key to the organization’s technological future (even if no one understands what they are talking about). Today they still might be the geniuses in the corner, but the perception that they hold the keys is waning. And in many cases, the department ends up badly in need of a new PR campaign.